Term and Conditions

Last Updated: [Insert Date]

Welcome to Force Store! These Terms and Conditions govern your use of our website www.roadtrailcycling.com and all purchases made through it. By accessing our site or making a purchase, you agree to these terms.

1. Our Customers

Force Store caters to performance-driven cyclists who demand premium cycling gear and accessories. Our products are designed for:

• Professional and amateur cyclists
• Mountain biking enthusiasts
• Road cycling competitors
• Technical riders who prioritize precision components

2. Website Use

2.1 Access and Accounts

You may browse our site without creating an account, but purchasing requires account registration. You must provide accurate information and keep login credentials secure.

2.2 Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Use automated tools to scrape content or place orders

3. Products and Services

3.1 Product Descriptions

We specialize in high-performance cycling components including:

• Technical accessories (bearings, adapters, brake systems)
• Protective gear (body armor, downhill boots)
• Precision components (brake disks, levers, and pads)
• Specialized equipment (bike racks, bottle cages)

All products undergo quality testing before shipping.

3.2 Product Availability

Inventory is subject to change. If an item becomes unavailable after ordering, we’ll notify you promptly.

3.3 Age Restrictions

Some protective gear requires users to be 18+. By purchasing these items, you confirm you meet age requirements.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order.

4.2 Pricing

All prices are in USD. We may adjust prices due to market conditions but will honor the price at time of order confirmation.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4.4 Order Confirmation

You’ll receive an email confirmation once your order is processed (within 1-2 business days).

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping ($12.95): DHL/FedEx – 10-15 business days after dispatch
• Free Shipping: EMS for orders over $50 – 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for:

• Customs fees and import taxes
• Compliance with local regulations

5.3 Delivery Issues

If your package is lost or significantly delayed (beyond 30 days for international), contact us immediately.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery if:

• Item is unused and in original condition
• Original packaging is intact
• Proof of purchase is provided

6.2 Non-Returnable Items

For safety/hygiene reasons, these cannot be returned:

• Body armor
• Brake pads
• Children’s bottles

6.3 Return Process

1. Email [email protected] with your order number and return reason
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Ship items to: 4864 Cerullo Road, Louisville, US 40202 with RMA clearly visible

6.4 Refunds

Refunds are processed within 5 business days after we receive and approve your return. Original shipping costs are non-refundable unless the return results from our error.

7. Intellectual Property

All content on our site (logos, text, images) is our property or used with permission. You may not reproduce any content without express written consent.

8. Liability Limitations

8.1 Product Use

Our products are designed for cycling use. We’re not liable for:

• Improper installation or use
• Modifications to original products
• Racing or competitive use beyond manufacturer specifications

8.2 Website Availability

We strive for continuous site availability but aren’t liable for temporary outages or technical issues beyond our control.

9. Privacy

Your privacy is important. See our separate Privacy Policy for details on data collection and use.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site with the effective date.

11. Governing Law

These terms are governed by Kentucky law. Any disputes will be resolved in courts located in Louisville, KY.

12. Contact Us

For questions about these terms or any order:

Email: [email protected]
Mail: 4864 Cerullo Road, Louisville, US 40202